The Regulator for Social Housing have created a new system for assessing how effectively social housing structures are providing good quality homes and services. This involves a set of tenant satisfaction measures, which we have included in a survey.

An up to date list of local and national information and resources available relating to benefits, utility costs, debt management and budgeting. The list will be updated as new information is published.

The Complaints & Disputes Group aims to create a “complaints-friendly culture” at Tangram. We understand that well managed complaints can help promote improvements and harmony across the co op. More info on how we handle complaints can be found here…

More information about Tangram governance, how decisions are made within the coop and how funds are spent across different areas of the organisation.