Tenant Satisfaction Survey

The Regulator for Social Housing have created a new system for assessing how effectively social housing structures are providing good quality homes and services. This involves a set of tenant satisfaction measures, which we have included in the survey.

In our most recent survey for 2025 (results collected in Jan 2026) 38% of tenants completed the survey.

You can view the survey in full here.

Previous years surveys

Our results for 2024 (collected in Jan 2025). In 2025, 26% of members completed the survey.